Shipping policy
Shipping Policy
At La Choco Luxe, we strive to ensure that your orders are processed and delivered seamlessly. Please review our shipping policy for complete details:
Processing & Delivery Time
- All orders unless otherwise stated require 14 calendar days for processing and delivery.
- You will receive your order on the date you selected when creating your order or, if completed earlier, on a date close to your selected delivery date.
- "Close" is no more than 3-4 days before your selected delivery date
Shipping Costs
- A flat shipping fee of only $7.99 will be applied at checkout. Orders are shipped either via USPS or UPS.
Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package’s journey.
Delays & Exceptions
- While we do our best to meet all delivery timelines, unforeseen delays due to weather, courier issues, or other circumstances may occur. We will notify you promptly in such cases.
- Orders with incorrect or incomplete addresses may face delays, so please ensure your shipping information is accurate during checkout.
Customer Support
- If you have any questions or concerns about your order, please contact us at info@lachocoluxe.com or via Whatsapp